How to Succeed in Hospitality Industry?
Some of the most rewarding careers aren’t easy, and in no industry is that more true than hospitality. While hospitality gives you the opportunity to work directly with people – and in most cases, make those people extremely happy – you’ll have to work long, often unpredictable shifts, stay on your feet for hours, and because people are always watching you, be on you’re A-game at all times. As fun as this career may be, it’s easy to let it get the best of you. So if you’re passionate about the field, learn more about the personal and professional skills you’ll need below to see if hospitality is the right path for you. Always focus on the customer. In hospitality, no one is more important than the customer. In fact, how well you treat them will make or break your success. The concept is simple – the goal of hospitality is to make customers, clients and guests feel welcomed, comfortable and like a true VIP, all to make them come back for more. Think of it this way: your service is the product, and if customers don’t like a product, they won’t buy it twice. Be flexible. As we mentioned earlier, when you work in hospitality, there’s no telling what your hours might be, and you need to be ready and willing to work when you’re needed. Whether you’re working at 3 p.m. or 3 a.m. – on either an average Monday or a holiday – you’ll need to be adaptable, versatile and resourceful, and always have an open mind. In hospitality, there’s no telling what responsibilities you might be tasked with. Be positive. Success in hospitality depends a lot on your ability to make positive connections with clients, guests, vendors and even other employees. Remember: hospitality is all about comfort and service, and having a smile on your face is an easy way to make guests feel comfortable and respected. Learn how to multitask. No matter what you do, when you work in hospitality, you’ll need to be able handle multiple responsibilities at once. In just one afternoon, you might be asked to clean up a spilled drink, handle an unhappy guest, setup a VIP table for 20 and work the bar, all while staying calm and keeping a smile on your face as you greet new guests. The industry is fast-paced, always changing, and at times, even a little hectic. But if you love the job, you won’t let it get to you. Pay attention to detail. As they say: “It’s the little things.” Details can make all the difference, and the more impactful they are, the more your guests will remember them. Make sure your uniform shirt is clean and tucked in – it will make you look professional and passionate about what you do. Clean up every last drop of rum that customer spilled on the floor, make sure your plates and glasses are evenly spaced, and wherever you can, go above and beyond for every guest. Guests, and employers, always notice the details, and in time, you’ll be rewarded for it. Interested in hospitality? Contact RMG Staffing here to see if we have a position for you.
RMG Staffs Miami’s Biggest New Year’s Eve Party: Justin Bieber LIVE at the Fontainebleau
All over the world, New Year’s Eve is about one thing – celebrating – and here at RMG Staffing, celebrations are what we’re all about. So to close 2016, we went out with a bang and staffed one of the year’s biggest parties. When the Fontainebleau Miami Beach decided to ring in 2017 with a blowout Justin Bieber concert, they called us here at RMG Staffing (one of their most reliable vendors!) to help it go off without a hitch. And, of course, we gladly obliged. I mean… how could we miss the biggest party of the year? A poolside NYE party so amazing we just had to relive it again. Were you there to see #JustinBieber? Sponsored by Belvedere Vodka, this epic, one-night-only event was just what you’d expect from an international hotspot like Miami Beach: glamorous, star-studded, packed, and above all, one heck of a party. Taking place by the Fontainebleau Miami Beach pool, Justin Bieber performed his biggest hits – like “Where Are You Now,” “Sorry” and “Love Yourself” – in front of a crowd of his best fans and A-list friends. And considering packages for the event were selling for as much as $500,000 a piece (yes, you read that right), it’s no surprise the hotel’s countdown to the New Year was nothing short of a spectacle. At one point, Skrillex and Marshmello joined “the Biebs” onstage, and celebrities like Jeremy Piven, La La Anthony and Jonathan Cheban, came to celebrate right along with them. After the concert, the party continued at LIV, where Justin and Skrillex performed and the champagne flowed all night long. As for us, we had one job for the night: make sure the guests were taken care of. That means handling everything from setting up and breaking down all the beverage stations and VIP tables, acting as VIP hostesses and serving bottles to VIP tables, to whipping up drinks behind the bar, serving as bar backs, and managing and staffing the event as a whole. We put together a crew of about 140 staff members and coordinators to make it all happen. Having worked with the Fontainebleau Miami Beach for many years now, we understood the high standard of professionalism and service they required for this event and always, as well as our shared goals of hiring only those individuals who provide the highest levels of luxury, enthusiasm, energy and service. We brought all of those qualities there with us on New Year’s Eve through our proficient staff, and are proud to say that the night went as smoothly as our client and our company anticipated. To get the opportunity to work with high-caliber clients like Fontainebleau Miami Beach, we at RMG had to have already established a reputation for success. Over the years, we have staffed some of South Florida’s most prestigious events, like concerts, DJ festivals, celebrity weddings, galas and political, even Presidential affairs. We’ve staffed many of the Fontainebleau Miami Beach’s weekend concerts, Drake concerts, Madonna’s Art Basel concert and fundraiser at the Faena Miami Beach, two evenings hosted by Former President Barack Obama at the JW Marriott Marquis, Art Basel parties, and many other corporate events and soirées. We’re proud of what we do, and how well we do it, and nothing makes us happier than being entrusted to support sought-after parties like this one, the revered Fontainebleau’s own NYE bash, and getting only the best feedback as a result. And with that, here’s to 2017, staffers! Remember us for any events you’re planning or staffing jobs you need this year. We can’t wait to see what these next 12 months have in store for all of us – so let’s make it a good one. For more information, please call (305) 890-1562 or send us an email: info@rmgstaffing.com
RMG Staffing: Present at Art Basel
Every year for the past forty-six years, Art Basel has worked as a meeting point for all-around-the-world art. From December 1st to the 4th, Miami will feature one of its three fairs in the world. The city will be filled with art exhibits, private events, breakfasts, gallery openings, and many other events offered to art lovers. RMG Staffing is an agency based in Miami. We can help you staff any event in Miami you want to organize. At Art Basel, thousands of artists will show their modern and contemporary works of art. Paintings, sculptures, photography, films, etc., will be displayed for four consecutive days. Each and every one of these events needs an excellent staffing agency to provide spectators with the most outstanding artistic, cultural, and elite experience. And RMG has been asked for its staffing services in different event areas. Throughout the week, we will offer our on-call employees, who will dedicate each second to providing the guests with remarkable services. RMG will provide banquet servers, greeters, hostesses, culinary staff, bartenders, promo models, and many other positions. RMG has been asked to participate in Art Basel because we are a committed team that only provides passionate, previously-trained, and experienced candidates to make each guest feel like the most important one in the room. All the events made during the Art Basel need the best staffing team to please their guests. This week, it’s all about perception and showcasing the contemporary art world; besides, all the Showbiz is going to be there; this is why everything needs to be done smoothly and efficiently, so every guest can enjoy the real point of the event. RMG’s dining servers will make sure your food is served on time and adequately; bartenders and barbacks will take care of preparing drinks on point; greeters will make your guests feel welcome and comfortable; servers will provide them with all their requests, according to each type of event; and hostesses will entertain and put special attention to every one of the attendees. It’s essential for a staffing business to understand the events’ need to accurately provide the service being asked for. At RMG, we provide professional consultation to our clients to send the candidates that best suit their events. As an artistic and cultural event, Art Basel has special needs regarding the services they require; that’s why we’re eager to send only our best employees. We’re excited to be part of this fantastic event, which enriches Miami’s culture and society. We hope to see you there, enjoying the best works of art and the exceptional service of RMG’s staff. For more info about all the events happening during the Art Basel, you can visit this page. RMG Staffing is an Event Staffing Agency based in Miami, Florida, specializing in screening and selecting the best talent for events. If you need to plan an event, contact Us!